- 1. Correspondence templates
- 2. Content assembly
- 3. Document management
- 4. Formatting tools
- 5. Corporate Finance
- 6. Local Government
- 7. FoI letters
Case Study 7 - Freedom of Information Letters
Challenge: |
Public bodies can receive many requests for information under the Freedom of Information Act. These can be time-consuming to answer and carry a risk if incorrectly handled. |
Solution: |
We develop a FOI Letter template which quickly and accurately creates a letter response to the FOI request and enables the user to select a pre-set FOI reply from a list. The list of replies can easily be added to by the administrator. |
Benefit: |
Timely and accurate replies to FOI requests which save the body money and increase their level of customer service. |
Below are two examples of FOI letter creation dialogs showing the list of FOI answers:
Audit Commission:
Learning Skills Council:
These templates and tools yield enhanced document quality and productivity and deliver significant savings in time and effort - a tiny sample of what we can do. Get in touch for more detail. Contact Chris Devrell at chris@cdev.co.uk or call +44 (0)2380 74 0990.